Morale |
1. Offer more autonomy: Do not supervise too closely. Let the staff make their own decisions and encourage them to take initiative.
2. Do not intimidate: Workers will not perform well under too much pressure. It is more productive when you create an environment that makes it easier not harder for workers to do their jobs.
3. A concern for the workers: You are approachable and considerate of their feelings and are able to listen to their problems. In addition, you show your appreciation when a job is done.
4. Treat the staff fairly: Nothing kills the morale of the staff more than playing favoritism. Treat them all fairly so that there is teamwork among the staff.
5. Reward the staff on performance only: This sends a clear signal to the staff that you need to perform in order to be rewarded. Tie pay raises to performance rather than seniority.
6. Training and coaching: Establish a career path for the staff by providing on-the-job training so that they can be promoted within the company.
7. Staff recognition: Establish customer feedback systems to recognize employees who perform above and beyond the call of duty.
Building morale is no easy task and it is the daily effort of maintaining a healthy and conducive environment for the staff.
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