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| Empathy |
Empathy is the capacity to understand and share the feelings of another.
1. First of all try to find out what's in his mind and then study his emotion and feelings.
2. In the cause of listening do not jump to the conclusion.
3. You may know what he is trying to say but you must be patient and continue to listen. From time to time you pass appropriate remarks such as "I understand" or "I know what you are saying".
4. When the other person is speaking too fast or not in proper sequence, you can repeat his words to get confirmation of your understating. This is actually to show that you are listening.
With empathy, you will communicate better and you will be appreciated by others.
Image source:https://crossroadsfamilycounselingcenter.com/teaching-empathy-and-kindness-in-2021/
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